Terms of Use

Terms of Use

Last Updated: 28 March 2025

Please read these terms of use carefully before using our website ("Site"). By using our website, you agree to these terms. If you do not agree to these terms, please do not use our website.

1. General Terms

This website is operated by Helsa Agency ("Company", "we", "our"). These terms of use govern your relationship with us when you visit our website or use our services.

Helsa Agency reserves the right to change these terms of use at any time. Changes will be effective immediately upon posting on our website. We recommend regularly visiting our website to stay updated on these terms of use.

2. Our Services

Helsa Agency provides intermediary services in the field of hair transplantation and health tourism. Our services include:

• Free consultation for hair transplantation and other health services
• Organizing appointments with affiliated clinics and doctors
• Travel and accommodation arrangements
• Airport transfers
• Translation services
• Post-treatment follow-up and support

The information provided on our website is for informational purposes only and does not replace medical advice. We recommend consulting a health expert before undertaking any medical procedure.

3. User Responsibilities

By using our website, you agree to the following rules:

• Ensure that all information you provide through our website is accurate, complete, and up-to-date
• Keep your password and account information confidential (if applicable)
• Do not use the website for illegal or unauthorized purposes
• Do not engage in activities that could interfere with the normal operation of the website or cause harm
• Do not send viruses, malicious software, or harmful code to the website
• Do not engage in activities that could interfere with the normal operation of the website or cause harm
• Do not copy, distribute, or reproduce the website content without prior written permission

Users who do not comply with these rules may have their website access restricted or blocked entirely.

4. Intellectual Property Rights

All content on this website (including text, graphics, logos, buttons, images, audio clips, digital downloads, data compilations, and software) is owned by Helsa Agency or content providers and is protected by Turkish and international intellectual property laws.

You must obtain prior written permission to copy, reproduce, modify, distribute, publish, download, view, send, or transmit our website content. However, you may temporarily view our website pages for personal and non-commercial use.

Helsa Agency name, logo, and other trademarks are registered trademarks of Helsa Agency and cannot be used without prior written permission.

5. Privacy Policy

For information on how your personal data is collected, used, and protected, please refer to our Privacy Policy. By using our website, you are deemed to have accepted our Privacy Policy.

6. Third-Party Websites

Our website may contain links to third-party websites. These links are provided for informational purposes only and we have no control over the content of these sites. Helsa Agency is not responsible for the content, privacy policies, or practices of third-party websites.

Access to third-party websites is at your own risk and you are responsible for reviewing their own terms of use.

7. Liability Limitation

Helsa Agency and its employees are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website. This limitation includes but is not limited to any damages resulting from loss of profits, business interruption, computer failure, or failures.

The information on our website is provided "as is" without any warranty. Helsa Agency does not warrant the accuracy, completeness, or timeliness of the information on our website.

All decisions regarding health services are made at your own risk and we recommend consulting a health expert.

8. Compensation

By violating these terms of use or using our website in an inappropriate manner, you agree to compensate Helsa Agency, its managers, employees, and representatives for any and all damages, losses, costs, or expenses that may arise.

9. Applicable Law and Dispute Resolution

These terms of use are subject to the laws of the Republic of Turkey. Any dispute arising from these terms of use will be subject to the exclusive jurisdiction of the courts of Istanbul and the Istanbul Courts and Execution Offices.

10. Termination of Access

Helsa Agency reserves the right to terminate your access to our website at any time and for any reason without prior notice.

11. Divisibility

If any provision of these terms of use is found to be invalid or unenforceable, this provision will be modified to the minimum extent necessary and the remaining provisions will remain in full force and effect.

12. Contact

If you have any questions or concerns regarding these terms of use, please contact us: